Dear Customer,
CPE Warehouse is keen to provide you with the best possible service and guidance to make sure we can offer you the best learning | experience with on our platform. In order to be able to accomplish this we will request some personal data from you. At CPE | Warehouse protection of your personal data is of essential importance. We therefore process your data with the greatest possible | care. With this privacy statement, we inform you about how we handle personal data. }
Privacy statement
This privacy statement describes the types of personal data we may collect from you or that you may provide when you (i) visit our website www.cpewarehouse.com(hereinafter referred to as the or our “Website”) This privacy statement informs you about our practices for collecting, using, maintaining, protecting and disclosing that information. This privacy statement does not apply to personal data collected by any third party such as our distributors or resellers or through any application or content that may link to or be accessible from or on our Website Please read this privacy statement carefully to understand our policies and practices regarding your personal data and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using our Website, you agree to this privacy statement. We note however that you can only use the full functionality of the product you purchased from us by registering the respective product ID on the Website.
Who is responsible for the processing of your data?
CPE Warehouse is responsible for the processing of personal data as shown in this privacy statement.
What are personal data?
Personal data is all data that can be traced directly or indirectly to you as a person. This includes your account number, name, address, date of birth, telephone number and e-mail address. Making use of this personal data is referred to as ' data processing’. The legal meaning of the term “processing” is broad and includes:
Who is responsible for the processing of your data?
CPE Warehouse is responsible for the processing of personal data as shown in this privacy statement.
What are personal data?
Personal data is all data that can be traced directly or indirectly to you as a person. This includes your account number, name, address, date of birth, telephone number and e-mail address. Making use of this personal data is referred to as ‘' data processing’. The legal meaning of the term “processing” is broad and includes:
* Collecting
* Storage
* Advising
* Using
* Removing of personal data
For what purpose and on what basis we process personal data.
CPE Warehouse processes your personal data for the following purposes:
* Offering customer service including the performance of services and fulfillment of warranty obligations.
* Conducting internal market research to improve our business operations, services, and/or products
* Contacting you with information about your purchase of one of our products. You always have the option to unsubscribe by making an objection. All communication indicates how you can do this.
* Improve the content of our communication by tailoring it to your personal preference (e.g., provide you with advice on the functionalities of our products).
* Complying with legal obligations, resolving disputes, and enforcing our rights and agreements.
* To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our Website’s or App’s users is among the assets transferred.
* For any other purpose with your consent.
* Building and maintaining the customer relationship.
* Handling orders, processing in financial administrations, and logistics handling.
WHOSE PERSONAL DATA DO WE PROCESS? WE PROCESS PERSONAL DATA OF PERSONS WITH WHOM WE WANT TO HAVE, HAVE, OR HAVE HAD A RELATIONSHIP, DIRECTLY OR INDIRECTLY. THINK OF: - (POTENTIAL) CUSTOMERS. - VISITORS TO OUR WEBSITE. - PERSONS WHO ARE ASSOCIATED WITH A COMPANY OR ORGANIZATION WITH WHICH WE HAVE A RELATIONSHIP (SUCH AS OUR SERVICE PROVIDERS, RESELLERS AND DISTRIBUTOR)
Below you will find an overview of the personal data that we process:
* First and last name
* Address data (if applicable)
* Phone number (if applicable)
* E-mail address
* Other personal data that you voluntarily provide, for example by creating a profile on the Website, in correspondence, and by telephone, or by filling out and submitting the registration for our limited product warranty
Below you will find an overview of other types of information that we collect or a third party collects on our behalf (e.g., through our own cookies or Google Analytics) which are not tied to you personally.
* Information about your activities on our Website
* Internet browser version and (mobile) device type
Special and/or sensitive personal data that we process:
Our Website and/ does not intend to collect data about the visitors of our Website users under the age of 13, unless they have permission from their parents or guardian. However, we cannot check whether a visitor is older than 13. If you are under 13, do not use or provide any information on our Website, the App or through any of its features, register on our Website , use any of the interactive features of our Website , or provide any information about yourself to us. If we learn we have collected or received personal data from a child under 13 without verification of parental consent, we will delete that information. We therefore advise parents to be involved in- the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal data about a child under 13 without this permission, please contact us at cpe@cpewarehouse.com, and we will delete this information.
How long do we keep personal data?
CPE Warehouse does not store personal data longer than is necessary, given the provision of our services, the type of personal data, and our legitimate interests related thereto. The retention period may differ per purpose and is in line with legal retention periods.
Sharing of personal data with third parties.
We may disclose data that we collect about you or that you provide to us, including personal data (i) to our subsidiaries and affiliates, contractors, service providers, and other third parties we use to support our business and fulfill our contractual and legal obligations. Such third parties are bound by contractual obligations to keep personal data confidential and use it only for the purposes for which we disclose it to them, (ii) to any federal, state, local or foreign government or political subdivision thereof, or other non-governmental regulatory authority or quasi-governmental authority or any arbitrator, court or tribunal of competent jurisdiction to comply with applicable laws, rules and regulations, or court order, or (iii) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our Website's ‘s users is among the assets transferred. By submitting your personal data to us, you agree to the transfer, storage, and process of your personal data in a country other than your country of residence, including but not limited to the United States of America.
Google Analytics.
We use a tool called “Google Analytics”, a web analytics service provided by Google to monitor the performance of our Website and collect information on your use of our Website. You can learn more about how Google Analytics collects and processes information here: https://support.google.com/analytics/topic/2919631?hl=en&ref_topic=1008008; and how to opt out of being tracked by Google Analytics by disabling Google Analytics prior to entering our Website or using the App when prompted. You can also obtain more information on privacy controls in Google Analytics here: https://support.google.com/analytics/answer/9019185?hi=en&ref_topic=2919631#disable-web&zippy=%2Cin-this-article.
Tracking Technologies.
Prior to entering our Website, you may make a selection with respect to the use of cookies on our Website. On a separate window, except for strictly necessary cookies, you can choose to disable other cookies such as third-party cookies. Further, you can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. Please refer to the help and support area on your internet browser for instructions on how to block or delete cookies. If you do not accept the use of strictly necessary cookies, please do not use our Website.
View, modify, or delete data.
You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by CPE Warehouse and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization agreed upon by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to cpe@cpewarehouse.com
We may not accommodate a request to view, modify, delete or transfer your personal data if we believe such request would violate any law or legal requirement or cause the information to be incorrect (in the case of a change). We may deny a request for deletion if retaining the information is necessary for us to comply with applicable laws, rules, regulations and our other legal obligations, maintain and enhance our Website, address security issues, or make use of the information that are compatible with the context you provided it to us including but not limited to the fulfillment of our contractual obligations to you.
Verification of your identity.
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal data. You may also make a verifiable consumer request on behalf of your minor child.
The verifiable consumer request must:
* Provide information sufficient to allow us to reasonably verify that you are the person about whom we collected personal data or an authorized representative, which may include but not limited to: name, address, and, if existing, account name and purchase history
(e.g., product ID number).
* Describe your request in detail sufficient to allow us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal data if we cannot verify your identity or authority to make the request and confirm that the personal data relates to you. Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to personal data associated with that specific account.
We will only use personal data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request. We will respond to your request as soon as possible, but not later than four weeks after our receipt of your request.
How we protect personal data?
CPE Warehouse takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via cpe@cpewarehouse.com.
The safety and security of your information also depend on you. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our Website. Any transmission of personal data is at your own risk. We are not responsible for any circumvention of any privacy settings or security measures contained on our Website.
Links to Third Party Sites and Social Login.
Our Website may from time to time contain links to and from the websites of our affiliates or social media sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we are not responsible or liable for these policies. Please check these policies before you submit any information to these websites.
Your California Privacy Rights.
California residents may have additional personal data rights and choices. California’s “Shine the Light” law (Civil Code Section 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal data to third parties for their direct marketing purposes. To make such a request, please send an email to cpe@cpewarehouse.com.. We note, however, that we currently do not share personal data with third parties for such third parties’ direct marketing purposes. We also note that we do not currently meet any of the thresholds triggering the applicability of the California Consumer Privacy Act.
Your Nevada Privacy Rights.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: cpe@cpewarehouse.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
Contact Details
To ask questions about or comment on this privacy statement and our privacy practices, contact us at:
USA Office
1717 Pennsylvania Avenue NW Suite 1025, Washington, DC 20006 USA
+1 437 291 1446
cpe@cpewarehouse.com
Canada Office
Unit 701 1275 Finch Ave W Toronto, ON M3J 2G5
+1 437 291 1446
cpe@cpewarehouse.com
Amendments.
The way in which we process personal data and the composition or amount of data that we process may change. That is why we reserve the right to make changes to this privacy statement at any time. We will post the updated privacy statement on our Website and update the date of this privacy statement’s last revision at the top of the page. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes. If we make material changes to how we treat our users’ personal data, you will be notified of such material change by email to the email address specified in your account or through a general notice on our Website home page or when you access the App. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website